If you are currently enrolled in the “Flex Blended” program type, this article may not apply to you. Please reach out to https://berlitz-portal.jp/ for guidance. 

Yes, you will have an option to schedule and retake the session you have completed or forfeited. However, this option will become available once you complete all 20 Live Coaching sessions.

Once this happens, you will see the message below on your Course page. Click/Tap OK to reset the status of all Live Coaching sessions to redo them.

Reset sessions will display a “Redo” button, and they will remain in this state after you complete retaken sessions. Click/Tap the “Redo” button to schedule your session when you’re ready.